Our Approach

Physician-owned and operated, Serenity Bay Hospice is deeply rooted in the local community and delivers highly personalized hospice care that honors our patients' and families’ values, preferences, and unique needs.

Whether offering pain relief, coordinating family meetings, or providing a listening ear during your time of need, our devoted team has just one focus – you.

A hospice nurse providing care

What We Provide

Pain & Symptom Management

Expert assessment and relief of pain, shortness of breath, anxiety, nausea, and more – delivered in the comfort of your home


Prescription and over-the-counter medications related to the life-limiting illness or condition are covered 100% by Medicare, Medicaid, and most commercial insurance plans

Medical Equipment

Provide hospital beds, oxygen, walkers, wheelchairs, bath seats, and other needed medical equipment delivered directly to the patient’s home


Wound care supplies, adult briefs, wipes, absorbent bed pads, and other medical items

Personal Care Services

Under the direction of the RN Case Manager, certified nursing aides enhance patient’s daily life by assisting with dressing, bathing, personal hygiene, mobility, medication management, and more

Social Work Services

Provide emotional support and practical assistance to those facing life-limiting illnesses and their families throughout their care

Spiritual Counseling

Non-denominational emotional support and other spiritually based coping skills that help your loved one find peace during an often confusing and difficult time

Bereavement Services

Support and counseling for family and friends to express their grief and emotions for up to 13 months following the passing of your loved one

Your Hospice Team

Hospice physician meeting with paient

Physician/Medical Director

As an active member of the care team, the physician will provide clinical guidance and closely monitor customized care plans while ensuring expert symptom management for each patient.

A hospice nurse

Registered Nurse Case Manager

The nurse case manager will be the lead point of contact for your family and patient’s plan of care, providing regular visits, 24/7 home support, and coordinating all care services and needs.

Hospice nursing assistant

Certified Nursing Assistants

Help with bathing, dressing, and activities of daily living

Hospice social worker meeting with patient

Social Workers

Guidance with financial/legal concerns and family communications

Hospice chaplain holding scripture book


Emotional and spiritual support regardless of religion

Bereavement counselor providing support

Bereavement Counselor

Continued guidance and grief support before and after passing

Hospice volunteer

Trained Volunteers

Companionship, social interaction, and emotional support

Frequently Asked Questions

When is the right time to start hospice care?

Hospice is recommended when treatment options are limited, and the patient has a life-limiting illness such as cancer, cardiac and circulatory diseases, respiratory disease, end stage liver or kidney disease, ALS, late-stage Alzheimer's Disease, dementia, and other degenerative or neurological conditions. We guide families through determining when hospice fits.

How does the referral/intake process work?

Hospice referrals can be made by the patient, their family, or the patient’s health care provider. At initial contact, we will request information about the patient’s current condition, and with the patient or appointed primary caregiver’s permission, we will reach out to their doctor to learn more about their prognosis and eligibility for hospice care. Admissions can happen quickly if symptoms need urgent relief.

Can services continue if patients live longer than 6 months?

Yes, research shows patients live longer with hospice care initiated at the appropriate time than those who do not receive hospice care. Many patients live well beyond 6 months.

What symptoms do you help manage?

We treat all pain, breathing issues, digestive problems, infections, anxiety and other concerns causing distress. Excellent symptom management is our first priority.

What equipment/supplies do you provide?

We supply hospital beds, oxygen, walkers, wound care supplies, bathroom aids like shower chairs, and many other needed items. Most equipment is delivered quickly directly to the patient’s home.

Do your services vary by illness/condition?

While each care plan is customized to needs and values, our services remain comprehensive across all life-limiting illnesses and conditions to ensure comfort.

When can inpatient facility care be accessed?

For symptoms unmanaged at home, difficult family situations temporarily, or periods requiring extra care, we utilize inpatient facilities.

What bereavement services do you offer?

Our trained bereavement counselors provide grief support to families before and for at least 13 months after the loss of their loved one.

Do volunteers provide any care?

Yes, trained volunteers are available for vigilant watch, companionship, and brief periods of respite care if desired to supplement other services.

Get the Specialized Care Your Family Needs

Our hospice experts are ready to answer your questions, provide clarity, and explore how we can best support you during this challenging time.